How do I return an item?

Effective Jan 1, 2022.....We Are Accepting Returns Subject to the Following

PART 1 (STANDARD RETURNS) In spite of the uncertainty of the MLB Lockout, we (Bruno's) are accepting returns in 2022 for NON-CUSTOM items, less a 25% restocking fee. Additionally, you'll pay to ship the package back to us, or we'll deduct the shipping from your refund. Any portion of your order that is customized will not be compensated back to you in any way. All returns must be received back to our warehouse by April 1, 2022. After 1, the restocking fee will increase to 50% + return shipping. If you do get something custom, hold onto it for next year. Allow 5 weeks for returns to be processed.
This policy supercedes any other
policy we may have published prior to January 1, 2022.

If you are considering making a purchase from our site, please beware that we can make no assurances that MLB will play games in 2022. We reserve the right to modify this policy without notice.

Contact us for Return Authorization Number and send to the following address.
Bruno's Draft Kits
Attn: Returns (Your RNA #)
2078 Concourse Dr
St. Louis, MO 63146

PART 2 (LATE DELIVERIES) If your package arrives late, even if it arrives after your draft, see part 1 above as our standard return policy will govern any returns/refunds. With Covid and labor shortages, neither Fedex nor USPS offer guarantees on shipments. See our shipping page for more details.

By purchasing anything on our site, you agree that you understand this policy. Furthermore, you agree not to dispute the purchase with your credit card. If you
dispute a transaction we will charge you $50 or the total of fees that we incur from chargebacks with our credit card processors, whichever is greater.

Why are we changing the policy for 2022? We really don't want you to wait until the last minute to order this year as we have a bare-bones staff.
We went to great lengths and expense build/stock inventory for those of you who count on us to provide our services.